BEST ONLINE CASINOS for USA Players 2019
OUSC Player Survey — Can Online Casinos Be Trusted?
What Makes an Online Casino Trustworthy?
One of the main concerns online casino main casino indonesia have is the trustworthiness of the sites they use.
US players must take great care when depositing cash in an online gaming site.
We wanted to know what makes people trust — or distrust — an online gambling site.
Our team set off to do just that.
Reliable cashouts are by far the most common way an online casino establishes trust.
About half as many respondents said casino reviews and recommendations were the key factors when choosing a trustworthy online gambling sites />The third major factor cited was the speed of payouts, as players believe an operator which pays quickly has good cash flow and nothing to hide.
Customer service and how helpful casino reps are also was a key factor that those surveyed consider.
We Asked, You Answered Our researchers at OUSC surveyed 179 players on the factors that led them to trust an online casino.
We categorized the responses in 10 general categories.
These factors include customer service, site security, withdrawal times, and the reliability of payouts.
Our survey has a 95% confidence level in our methodology, while the margin of error is 8%.
Most respondents said they do trust online casinos.
We publish our results below.
Of the players surveyed, almost one-third of casino online black jack respondents said they considered trustworthy and reliable payouts as their top concern.
Some players are more concerned with truth in advertising.
Fast Payouts Many online casino gamblers look at the speed of payouts.
If a site pays quickly, then it must be honest and legitimate.
The fast payouts category has two type of respondents.
An honest and reputable online casino might not have the fastest payouts 12-24 hoursbut it might have reliable payouts within a few days.
Even amusing online casino ontario join site which takes 48 hours to verify your identity and a that takes a week is acceptable to many players if it is consistent in its withdrawal times.
Good Bonuses About 3% of players consider to be their number one deciding factor.
Good bonuses to many players have more to do with factors like cashable winnings, no fine print, and no max cashouts.
About 1% of the respondents seemed to think big bonuses or lots of daily bonuses were a reason to trust an online casino.
Player Reviews and Site Reputation 14.
They go with an online casino that has established a good name in the gambling community.
These players read casino reviews and player recommendations.
While some respondents did not say whether player reviews or third-party recommendations swayed their opinion more, a solid number said they read player reviews and complaints.
Online Player Forums Sites like exist, which allow players to post their honest reviews of an online casino.
Players with complaints can post their issue and receive feedback and advice from other people.
Sometimes, a customer representative from the casino replies to the posts.
I do not play in any online casinos that just pop up from out of nowhere.
These message boards have countless threads devoted to player complaints.
This is due to disgruntled players, online trolls, and dishonest competitors might post a bad review for illegitimate reasons.
Visit our own for an in-depth analysis of sites see more could be interested in.
Play safely and securely with our top recommended casinos.
Cutting edge security technology like SSL certificates and 128-bit encryption are important to these players.
Players want an online casino software free of malware.
Most importantly, they want online transactions to be safe, secure, and encrypted.
Those concerned about site security can take precautions.
If you fear your credit card or banking information might be compromised, you can join a web wallet like Neteller or Skrill.
This is due to identity thieves having no way of stealing the information.
For those players, or are the preferred payment methods.
BBB Regulations here Supervision Many players —7% of respondents— make signup decisions based on the government authority that certifies and regulates an online casino.
Licensing information is a good place to start when choosing an online casino.
CasinoMeister, a site which tracks blacklisted and rogue casinos, told an anecdote years ago.
Needless to say, the site was blacklisted.
Common Misconceptions About Online Casino Safety Some respondents make decisions based on faulty assumptions.
The player who only participates at casinos headquartered in the United States trustworthy online gambling sites likely to be choosing unwisely.
Even the of New Jersey, Nevada, Delaware, and Pennsylvania usually are not based in the United States.
Live Customer Support 9% Roughly 10% of the respondents said live customer service instills trust in them.
If they can speak to a person on the phone or interact with them in a real-time live chat feature, they feel more comfortable dealing with the online casino.
Live customer service is the casino equivalent of the personal touch.
Customers have to feel those people are friendly, mean them well, are fluent in the language, and knowledgeable about the issue.
Below are some of the issues players who took the survey discussed when talking about live customer service.
Casinos that stream video of real-life dealers using real playing cards, spinning wheels, and dice to resolve bets has a tremendous appeal.
Players accustomed to brick-and-mortar casino gaming might never get used to a random number generator RNG.
Obviously, some players will never trust an RNG to resolve bets.
Live casinos restore table games to the way they were meant to be played, where the bets are resolved in an old-fashioned way.
People Trust People Much like the responses about live customer service, interaction with a live dealer instills trust in many players.
They get personal attention from a real human being in real time, instead of dealing with computer systems.
The camera stays on the table at all times — usually from several adjustable angles — and so the player trusts their eyes that the game is fair.
Other Factors That Make an Online Casino Trustworthy Some of the answers were outliers which fit in no category.
Essentially the way the site looks like.
Each of the following responses was trustworthy online gambling sites to our click here trustworthy online gambling sites asked: What Makes a Gambler Trust an Online Casino?
Certain table games craps, roulette are notoriously difficult to port over to touchscreens because of a large number of bets offered.
If you play Android or iOS roulette or craps, consider buying a tablet computer for your gaming needs.
Some casinos will offer no deposit bonuses, free spins or free chips, but terms and conditions will apply.
So make sure you check.
Roughly 8% of the respondents expressed extreme skepticism or even cynicism about the online casino industry.
Many, if not most, online casinos are licensed by gaming regulators outside the United States.
Those sites do fast regulatory oversight and third-party audits for payout percentages, security issues, and fairness.
Despite that, it appears 8% of American online gamblers believe casino sites cannot be trusted.
Only four US states regulate online casino gaming.
Although, that does not mean a site is unlicensed.
If you have a problem, you cannot trustworthy online gambling sites to the government because online gambling is illegal.
Like someone burned once or twice in the dating scene, bettors with bad experiences sometimes assume the entire online casino industry is just as bad.
This set of respondents is a good reminder that players should do trustworthy online gambling sites due diligence and research sites before signing up because not all online casinos are bad.
Our researchers found that reliable payouts are more important than fast payments by a factor or nearly 3-to-1.
If an operator takes 5 business days to pay but can be trusted to make payments consistently in that time frame, players remain loyal to the casino.
Because payments comprise over 50% of all responses, OUSC wanted to give players the tools to spot bad behavior from online casinos.
Rogue casinos have a number of tactics they use to avoid paying out in a timely and reliable fashion.
When a player makes a withdrawal request, the casino takes a long time to act on the request.
They design policies players are likely to violate, which gives the cashier excuses to void winnings.
Can Players Trust Online Casinos?
Players can trust online casinos, as long as they check warning signs, and other factors we listed above.
Whatever method you use to pick an online casino, reevaluate your decision based on the new information you receive.
If you start to notice any of the activities listed above, consider them a warning that the casino operator might not be trustworthy anymore.
In Conclusion As our OUSC Player Trust Survey, payment issues are the 1 way to spot a rogue casino.
Many other factors go into a choice to deposit money in a site, but trustworthy withdrawals are the key to trustworthy online gambling sites fun online gaming experience.
If you are still on the fence about whether or not to trust a casino, consider these factors.
Weigh in your options, then choose from a reputable online casino where you can play safely and actually win real money!
You May Also Like If you enjoyed reading about this OUSC exclusive survey, make sure to check out our.
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